Phone

Make a Call

You can make a call from a Home screen.

Using the Dialer

1. From a Home screen, tap Phone.

2. Enter a number on the keypad and tap Call.

• Tap Keypad if the keypad is not displayed.

From Contacts

Swipe a contact or number to the right to make a call or send a message.

To enable this feature:

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > Swipe to call or send messages.

3. Tap On/Off to enable this feature.

To make a call from Contacts:

1. From a Home screen, swipe up to access Apps > Contacts.

2. Swipe your finger across a contact to the right to call the contact.

From Recents

All incoming, outgoing, and missed calls are recorded in the Call log. If the number or caller is listed in your contacts list, the associated name is also displayed.

1. From a Home screen, tap Phone.

2. Tap Recents. A list of recent calls is displayed.

3. Tap a contact, and then tap Call.

Direct Calls

Call the contact whose call log, message, or contact details are currently on the screen by bringing the device close to your ear.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features.

3. Tap Direct call, and tap On/Off to enable.

Answer a Call

When a call is received, the phone rings and the caller’s phone number or name is displayed, if it is stored in the Contacts list.

► On the incoming call screen, drag Answer to the right to answer the call.

If you are using an app, a pop-up screen is displayed for the incoming call.

► On the incoming call pop-up screen, tap Answer to answer the call.

Decline a Call

► On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.

If you are using an app, a pop-up screen is displayed for the incoming call.

► Tap Decline to reject the call and send it to your voicemail.

Decline with Message

► On the incoming call screen, drag Send message upward and select a message.

If you are using an app, a pop-up screen is displayed for the incoming call.

► Tap Send message and select a message.

End a Call

To finish your call:

► Tap End when you are ready to end your call.

* * * * * * *

While on a Call

Adjust the Call Volume

► Press the Volume keys to increase or decrease the volume.

– or –

Tap More options > Turn on extra volume to quickly add more volume to the incoming audio.

Multitasking

If you exit the call screen and return to a Home screen, your active call is indicated by Call on the Status bar.

This lets you continue with your current call and do something else, such as access the contacts list, view a recent email, or locate a picture.

To return to the call screen:

► Drag the Status bar down to display the Notification panel, and then tap Call notification.

To end a call from any application:

► Drag the Status bar down to display the Notification panel, and then tap End call.

Switch to Headset or Speaker

Listen to the call using the speaker or through a Bluetooth headset (not included).

Tap Speaker to hear the caller using the speaker.

– or –

Tap Bluetooth to hear the caller using a Bluetooth headset.

Call Log

The numbers of the calls you have dialed, received, or missed are stored in the Call log.

1. From a Home screen, tap Phone.

2. Tap Recents. A list of recent calls is displayed. If the caller is in your Contacts list, the caller’s name is displayed.

Save a Contact from a Recent Call

Use recent call information to create a contact or update your Contacts list.

1. From a Home screen, tap Phone.

2. Tap Recents.

3. Tap the call that contains the information that you want to save to your Contacts list.

4. Tap Details.

5. Tap Create contact.

– or –

If you want to replace the number for an existing contact, tap Update existing.

Delete Call Records

To delete Call log entries:

1. From a Home screen, tap Phone.

2. Tap Recents.

3. Touch and hold the call you want to delete from the Call log.

4. Tap Delete.

Block a Number

By adding a caller to your Block list, future calls from this number are sent directly to your voicemail, and messages are not received.

1. From a Home screen, tap Phone.

2. Tap Recents.

3. Tap the caller you want to add to the Block list.

4. Tap Details > More options > Block contact. Confirm when prompted.

You can also modify the Block list in Settings:

► From a Home screen, tap Phone > More options > Settings > Block numbers.

* * * * * * *

Speed Dial

You can assign a shortcut number to a contact for speed dialing their default number.

Create a Speed Dial

You can assign 999 speed dial numbers.

1. From a Home screen, tap Phone.

• Tap Keypad if the keypad is not displayed.

2. Tap More options > Speed dial. The Speed dial screen displays the reserved speed dial numbers.

3. Tap an unassigned number

• Tap Menu to select a different Speed dial number than the next one in sequence.

• Number 1 is reserved for Voicemail.

4. Type in a name or number, or tap Add from Contacts to assign a contact to the number

• The selected contact is displayed in the Speed dial number box.

Make a Call with Speed Dial

You can make a call using Speed dial.

1. From a Home screen, tap Phone.

• Tap Keypad if the keypad is not displayed.

2. Touch and hold the Speed dial number.

• If the Speed dial number is more than one digit long, enter the first digits, and then hold the last digit.

Remove a Speed Dial Number

You can remove an assigned Speed dial number

1. From a Home screen, tap Phone.

2. Tap More options > Speed dial.

3. Find the contact to remove from Speed dial.

4. Tap Remove.

* * * * * * *

Emergency Calls

You can dial the emergency telephone number in your region regardless of the phone’s cellular service status.

Make an Emergency Call

You can dial the emergency telephone number from your phone whether or not cellular service has been activated. If your phone is not activated, you can only make an emergency call.

1. From a Home screen, tap Phone.

2. Enter the emergency telephone number (911 in North America) and tap Call.

3. Complete your call. During this type of call, you have access to most in-call features.

Make an Emergency Call from a Locked Screen

The emergency telephone number can be dialed even if the phone is locked, allowing anyone to use your phone to call for help in an emergency. When accessed from a locked screen, only the emergency calling feature is accessible to the caller. The rest of the phone remains secured.

1. Drag Phone upward to open the call screen.

2. Tap Emergency call to display the Emergency dialer.

3. Enter the emergency telephone number (911 in North America) and tap Call.

4. Complete your call. During this type of call, you have access to most in-call features.

* * * * * * *

Voicemail

Use your phone’s voicemail feature.

For information on setting up voicemail, see “Set Up Your Voicemail”

1. From the Home screen, tap Phone > 1 key.

– or –

From a Home screen, swipe up to access Apps, and then tap Voicemail.

2. Follow the voice prompts from the voicemail center.

* * * * * * *

Optional Calling Services

Place a Multi-Party Call

If your service plan supports this feature, you can make another call while a call is in progress.

1. From the active call, tap Add call to dial the second call.

2. Dial the new number and tap Call. When the call is answered:

• Tap the On hold number to switch between the two calls.

• Tap Merge to hear both callers at once (multi-conferencing).

Video Calls

To make Video calls:

1. From a Home screen, tap Phone.

2. Enter a number and tap Video call.

Note: Not all devices support video calling. The receiver has the option to accept the video call or answer the call as a regular voice call.

Activate Advanced Calling

Enjoy high definition voice and video calling from Verizon.

To upgrade to Advanced calling:

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced calling.

• Tap Activate Advanced calling, and follow the prompts to upgrade.

• Tap Advanced calling, and tap On/Off to enable the feature.

Activate Wi-Fi Calling

Wi-Fi Calling lets your device make and receive voice and video calls over a Wi-Fi Internet connection when your 4G coverage is weak or there is no cellular coverage.

Texts and multimedia messages over Wi-Fi can also be sent and received just like when you use these services on a cellular network. For Wi-Fi calling to work, you need to activate Advanced calling first.

To activate Wi-Fi Calling:

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced Calling.

3. Tap Activate Wi-Fi Calling.

4. Enter a valid emergency address. This will be used whenever an emergency call is placed over Wi-Fi. Once the address is saved successfully, Wi-Fi Calling is turned on.

• Voice and video calls will now be able to go over Wi-Fi when your cellular network coverage is weak or if you don’t have cellular network coverage in your area.

Note: You must be connected to a Wi-Fi network for this feature to work.

* * * * * * *

Phone Settings

To access settings:

► From a Home screen, tap Phone > More options > Settings.